Returns, Replacements & Warranty Policy

Summary: Opticsfit does not accept returns or offer refunds for change of mind. If your order arrives damaged, incorrect or incomplete, or has a manufacturing defect, we will replace it.

1. Damaged, incorrect or incomplete orders

• Contact us within 48 hours of delivery with your order number and an unboxing video.
• Our team will verify the claim and arrange a replacement once it is approved.

2. Manufacturing defects (1-year warranty)

• All Opticsfit eyewear carries a 1-year warranty against manufacturing defects.
• Share clear photos or videos showing the issue, along with your order number.

3. Not eligible for return, replacement or refund

• You don’t like the style, colour, design, shape or fit
• You changed your mind after purchase
• The product matches its description but did not meet your personal expectations
• The product has been used, scratched, altered or damaged after delivery

4. Refunds

We do not offer refunds for change of mind. For an approved damage or defect claim, we send a replacement. If a replacement is not available, we will refund the order value to the original payment method, or by bank transfer for Cash on Delivery orders.

5. Contact

Email contact@opticsfit.in or call/WhatsApp +91 70390 94023.